At EnrollX, we offer both digital services (such as course access, dashboards, and tools) and physical products (Smart Attendance Machine and NFC cards) to our registered vendors. This policy explains how and when users and vendors will receive their purchases.
Website: https://www.enrollx.in
📚 1. Nature of Products and Services
🌐 Digital Services (For Students and Vendors)
- Online course enrollments
- Study material (PDFs, videos)
- Live class access
- Student and vendor dashboards
- Digital library access
- Vendor tools (admin panels, analytics, enrollments)
📦 Physical Products (For Vendors Only)
- EnrollX Smart Attendance Machine (as part of specific vendor plans)
- NFC Cards (bulk orders, min. 100 cards)
⏰ 2. Delivery Timeline
👩🎓 For Students/Users
- Digital products/services are delivered instantly upon successful payment.
- In rare cases (admin approval required), access may take up to 24–48 hours.
🏢 For Vendors
a. Digital Access:
- Access to vendor dashboard and platform tools is granted within 1–2 business days after plan registration.
b. EnrollX Smart Attendance Machine:
- If your plan includes the Smart Attendance Machine, it will be shipped and installed by our team within 7 working days after registration and payment confirmation.
- The setup will be handled by the EnrollX technical team at the vendor’s location.
c. NFC Cards:
- Vendors can request NFC attendance cards as per their requirement (minimum order: 100 cards).
- Cards are processed and shipped in bulk only.
- Delivery takes up to 8 working days from the date of order and payment confirmation.
🚚 3. Mode of Delivery
- Digital Services: Delivered via your EnrollX account, email, or in-app/WhatsApp notifications.
- Physical Products:
- Machine and cards will be shipped via our logistics partners.
- Setup assistance for machines is provided on-site by our support team.
📋 4. Vendor Responsibility
Vendors must:
- Provide accurate shipping address and contact details during registration.
- Ensure availability for machine setup on scheduled dates.
- Place NFC card orders in advance, keeping delivery time in mind.
⚠️ 5. Delivery Issues
In case of delays or issues:
- Contact us at abhishek731827@gmail.com or use the vendor support form.
- Our team will resolve or update you within 48 hours of your query.
🔄 6. Changes to Delivery Policy
EnrollX may update this policy from time to time. Any changes will be posted here with an updated effective date.
📞 7. Contact Us
For shipping or delivery-related concerns: